Councillor MacLaren highlights unclaimed rental deposits

“Scottish tenants could be due hundreds of pounds as SafeDeposits Scotland revealed that nearly 2,000 renters haven’t claimed tenancy deposits worth over £500,000”, said Councillor Kenny MacLaren (SNP – Paisley North West).

Under the Tenancy Deposit Schemes (Scotland) Regulations 2011, landlords who take a deposit from tenants must register it with a government-approved scheme like SafeDeposits Scotland within 30 working days of the tenancy starting. At the end of the tenancy, the landlord can request deductions, which the tenant can challenge through an impartial alternative dispute resolution process. Tenants must contact the scheme their deposit is protected with to ensure the return of their money.

Set up with backing from RICS, Scottish Association of Landlords (SAL), Association for Residential Letting Agents (ARLA) and The Dispute Service, SafeDeposits Scotland is the only deposit protection scheme that operates on a not-for-profit basis. It also proactively seeks to reunite tenants with their unclaimed deposits, and since the start of this year has returned £645,848 to 1,976 tenants.

Councillor Kenny MacLaren added:

“It’s extremely surprising that people can leave their rented property and forget to ask for their deposit back.

“Tenancy deposit protection schemes like SafeDeposits Scotland were established to provide a safeguard for both tenants and landlords and act as an independent adjudicator should there be a disagreement at the end of the tenancy.

Ian Potter, chairman at SafeDeposits Scotland, said:

“There are nearly 2,000 people who are due money that is rightfully theirs from their tenancy deposits and we’d like to help them get it.

“There really is no need for deposits to go unclaimed. The process is straightforward, and we have a team of helpful staff on hand to provide support to those who need it.”


SafeDeposits Scotland can be contacted on 03333 213136, Mon-Fri 9am-5pm